Returns.

The window

You have 14 days from delivery to request a return, and a further 14 days to send the piece back once the return is approved.

Condition

• Unworn and unwashed, free of marks, scent and wear.
• Original tags and labels still attached.
• Returned in, or protected by, the original packaging.

How to return

Use the contact form with your order number and the piece. We reply with return instructions and the address. Returns sent without prior approval may be delayed.

Return shipping

Return postage is paid by you unless the piece is faulty, damaged in transit, or not what you ordered — in which case we cover it. We recommend a tracked service; until the parcel reaches us it remains your responsibility.

Refunds

Once the return is received and checked, the refund is issued to the original payment method within 5–10 business days. Original shipping costs are refunded only where the piece was faulty or incorrect.

Exchanges

Sizes are exchanged subject to availability. The line is short and stock is limited, so where a size has sold out we refund instead.

Faulty pieces

If a fault appears in normal wear, contact us with photographs and your order number. Your statutory rights are not affected by this policy.

Not returnable

• Pieces damaged through wear, alteration or washing outside the care instructions.
• Gift cards.